Custom Embroidery Guidelines

No minimum order volume

We print everything on demand so you can order as much as you need and you don't have to keep an inventory

  • Please follow our embroidery guidelines: graphics that do not meet our guidelines might not be embroidered correctly.
  • We'll convert your file to a format that the embroidery supports. This process is called digitization. We only digitize files that are part of an order. We don't accept embroidery file types you have digitized yourself.
  • Each style of embroidery (3D Puff or Flat embroidery) requires a separate digitized file, $9.95 per file.


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  • 3D Puff: a technique where embroidery is raised. Used mostly for big shapes.  
  • Flat embroidery: A technique where stitches are embroidered flat on the hat. Used mostly for small details. 


Must follow embroidery file guidelines

  1. Use solid shapes only
    Do not include photographic imagery: no gradients, no blends.
  2. Use solid colors only
    Use only solid colors. Maximum of 2 colors for 3D Puff, 4 colors for Flat embroidery.
  3. Outline your fonts 
    All fonts in the embroidery files should be converted to outlines so you don't have to send over the font files. 
  4. Font and detail size

    Fonts and details in Flat embroidery should be a minimum of 0.3'' high for upper case letters and 0.25'' for lower case letters.

    For 3D Puff, the minimum height for letters is 0.75''.

  5. Object thickness

    For Flat embroidery, the minimum thickness for shapes is 0.05”, the maximum thickness: 0.5”.

    For 3D Puff, the minimum thickness for shapes is 0.2”, the maximum thickness: 0.5”. There's a minimum of 0.05” spacing between 3D objects.

    If you want to outline objects with a different color, the line thickness must be between 0.05'' and 0.5''. 
  6. Background
    Background color must be transparent.
  7. File formats
    Vector graphics files (AI, PDF, EPS) are highly recommended. If you don't have vector files available, raster graphics (PNG) can be used as well if the resolution is at least 300 dpi. We don't accept embroidery file types you have digitized yourself.

Important embroidery facts

If your design is too complex - it contains lots of intricate details (small text, delicate lines, etc.) or gradients - we'll need to contact you to revise your graphic.

If your design covers most of the maximum embroidery area, it may exceed the limit of 15,000 stitches. In that case we’ll either ask you to revise your graphic, or simply downscale it to reduce the stitch count.

Due to the high elasticity of beanies and slouch beanies, designs on these items may not be uniformly embroidered or justified.

Once digitized, we can only adjust the size of the file by 10%. Be sure to submit graphics that are true to size.