FAQ

How does Club Lid Monthly Hat Subscription Work?

  • Joining Club Lid is free. Simply follow the steps to choose a monthly plan and we will send you a quality hat every month. We now offer monthly hat subscriptions for both Men and Women ! Great as a gift or to simply add new hats and styles to your collection. You may update, change or cancel your account at any time by logging into your subscription account, or by simply sending us an email to info@clublid.com and we will cancel same day. 


What can I expect in my first shipment?

  • Your first order will arrive with one new Hat that our Club Lid Team Members chose specifically for you.

Can I pay for a full year in advance?

  • YES ! We now offer Monthly, Bi-Monthly, 6 Months, and yearly subscriptions. All at Discounted Rates !

How much are the shipping charges for the monthly hat subscription?

  • U.S. based calculated shipping at checkout. 
  • Monthly Hat Subscription ships Worldwide.

Do you accept Credit Cards?

  • We accept All Major Credit Cards.

Do you accept PayPal?

  • Yes we accept PayPal and all Major Credit Cards.

Can I pick and choose a hat that I want?

  • Now whats the fun in that. If you want to choose the hat you receive we recommend visiting our online store. For the Monthly Hat Subscription, we love hand selecting a hat that we think our customers will love.
  • Surprising our customers with a new hat each month is all part of the fun. Lets add some hats to your collection ! ( Monthly Hat Subscription Service)

 

    What are free extras & when will I receive them?

    • Sometimes we will ship you Free Extras with your Monthly Hat Subscription order. These extras are based on availability and are shipped at random with some shipments. Our extras can be bracelets, shirts, hats, clothing, sunglasses, or anything !

    Do you ship outside of the US & to PO Boxes?

    • We ship Worldwide on select products* 
    • U.S. Shipping time frame 5-7 business days
    • International Shipping time frame anywhere from 2-20 Business Days
    • Processing Times (1-3 Days)
    • Now Shipping Worldwide for Monthly Hat Subscription.
    • Yes we do ship to PO Boxes within the US.

    What type of hats does Club Lid ship?

    • Men's or Women's Hats. 
    • Club Lid Monthly Hat Subscription Box currently ships new hats of all different styles and colors for both men or women. We will never send you the same hat twice.

    Can I Cancel / Update My Subscription ?

    • Yes you may Cancel or Update your monthly hat subscription at anytime. Simply contact us by email or Click Log-In.

    Can you ship bulk orders?

    • Yes on certain items. Contact us for more info.

    When can I expect my Monthly Auto Shipment?

    • We select and ship our hats on the 15th of each month. You will be charged initially the day you sign up, then every month after on the 15th. If you sign up after the 15th of the month, your first shipment will be shipped out the 15th of the following month. Billing details are explained at check out

    Return Policy

    • 30 Day Return Policy on Select Items*. Please contact us or visit our Return Policy.
    • Returns/Exchanges are NOT accepted for the Monthly Subscription Service. We will try our best to send hats we think our customer will love. Our company runs on Customer Satisfaction.  
    • Contact: info@clublid.com 

    Special Offers

    • We run special offers several times a month! Keep checking our website for offers & specials.